Terms of use

General

Shu.L.A Holdings Ltd., Company No. 516530045 (hereinafter: "we", "us", "the Company") exclusively owns, operates and manages the website at https://www.book-chat.co.il (hereinafter: "the Website") and the software system at https://app.book-chat.co.il/ (hereinafter: "the Software"), an online booking engine operating through unique landing pages assigned to each client separately (hereinafter: "Landing Pages"), all of which together shall be referred to as ("the System").

These Terms of Service ("Terms") govern your use of the System.

These Terms apply to use of the Website and the services included therein through any communication device (such as a mobile phone, handheld computer, etc.), whether via the internet, cellular network, or any other communication network or means.

The services offered to you, the user/subscriber of the Website (hereinafter: "User" and/or "Subscriber"), may include receiving information about the Company, access to hospitality booking management services for hospitality venues such as villas, vacation rentals, caravans, etc. (hereinafter: "Hospitality Venues"), access to information about various venues, search and discovery of venues, and a mechanism for contacting the Company ("Services").

The System is certified and approved by the Israeli Tax Authority in accordance with bookkeeping regulations.

All use of the Website is subject to these Terms and to the Company's Privacy Policy ("Privacy Policy") published on the Website, which constitutes an integral part of these Terms. The Company reserves the right to amend and update the Terms or Privacy Policy at its sole discretion.

Opening a user account and using the Website/System constitutes your agreement to these Terms. By agreeing, you confirm that you have had the opportunity to review the Terms, consult with relevant parties to understand them, and that you agree to all conditions set forth herein.

If you do not agree with any of the Terms, please cease using the Platform in any manner. The Company shall bear no responsibility for any use or action taken by a user in violation of the instructions below and/or in contravention of any law.

If you are under the age of 18, please read these Terms carefully with your parents or legal guardian. If you or your parents do not agree to these Terms, in whole or in part, you are not permitted to use the Website for any purpose.

In the event of any conflict between these Terms and other content on the Website, the Terms shall prevail.

For convenience, masculine language is used throughout, but refers to all genders equally.

Definitions

In these Terms, the following terms shall have the meanings set forth below:

  • "We", "our", "us" — refers to Shu.L.A Holdings Ltd.
  • "You", "your" or "Client" — the user of the Services and/or their representative.
  • "Terms" — these Terms and Conditions, as amended from time to time.
  • "Account" — your personal service account, created upon commencement of the registration process, which does not permit actual use of the System until all required registration steps are completed.
  • "Subscriber" — a user who pays for the Services provided.
  • "User" — any use of the Services as defined herein.
  • "Card" — the credit card or debit card you have provided as your selected method of payment for Services purchased from us.
  • "Start Date" or "Registration Date" — the date on which you completed the registration process and received our confirmation email.
  • "Agreement" — collectively: your completed registration form, these Terms and Conditions, any document referenced herein, our Privacy Policy, and any user guide and/or regulations provided to you.
  • "DPL" — the Israeli Data Protection Law, 5741-1981.
  • "Fees" or "Charges" — the amounts you are required to pay in connection with your use of the Website and Software provided by us to manage bookings for your clients.
  • "Services" — system and/or online booking website and/or landing page services for managing hospitality bookings, as well as any other complementary services we provide to you under these Terms.
  • "Website" — our website at https://www.book-chat.co.il/, including all available pages such as landing pages and client login software at https://app.book-chat.co.il/.
  • "VAT" — Value Added Tax as required under applicable Israeli law.
  • "API" — software interfaces provided by the Company that allow the client to access certain functions of the Services.
  • "Supplementary Services" — products, services, content, add-ons or technological applications intended for use with the Services but not included in your service plan.
  • "Trial Period" and/or "Pilot Services" — a product, service or feature provided by the Company that may be available for testing, generally labeled "Beta", "Pilot" or similar.
  • "Confidential Information" — any information disclosed by one party to the other, including commercial, technical, marketing or other information considered confidential.
  • "Processing" — any operation performed on personal data, whether automated or not, such as collection, organization, storage, adaptation or alteration.
  • "Personal Information" — any information relating to an identified or identifiable individual.
  • "Use" — any use, viewing, including entry to the Website, browsing, and/or any other use of the Services, whether via cellular network, wired internet, satellite, or any other means.
  • "Device" — the computer, communications equipment (including modem), telephone, mobile phone (including smartphones), and any equipment, hardware and software used to access the Website.
  • "Force Majeure Event" — any act or event beyond our reasonable control, including but not limited to: strikes, lockouts or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat thereof, war (declared or undeclared) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, or other natural disaster, or failure of public or private telecommunications networks.

Changes to Terms of Service

We reserve the right to modify these Terms from time to time, and the most updated version will appear on the Website under the "Terms of Service" section. If changes materially affect your rights or obligations, we will notify you at least 14 days before they take effect, via email or through the Service. Your continued use of the Service after such changes take effect constitutes your acceptance of those changes.

If you do not wish to accept amended Terms, you may cancel your service agreement/subscription as described in the "Your Right to Cancel" section below.

Use of the Website

You are permitted to use the Website and the Services offered by the Company in accordance with the rules set out below. You may not use the Website or receive Services in any other manner unless you have received the Company's express, prior written consent and subject to the conditions of that consent.

You confirm and warrant that the information you provide to us is accurate and correct. If any information or details change, you will notify us as soon as reasonably practicable. You are solely responsible for all content you upload, for keeping it updated, and for obtaining any required third-party consents for its use. You declare that you hold the rights, license and/or permission to use such content and that it is free from any claims or infringement of third-party rights.

The Website's content and information are provided "AS IS", including any deficiencies, and without the possibility of user intervention or modification.

It is the User's responsibility to ensure that the device used to access the Platform meets all technical requirements necessary for such access and use, including data security, updates, etc. The Company is not responsible for ensuring that the Platform supports all types of mobile devices or browsers.

The Company reserves the right to change, add or remove any existing service on the Website, alter the manner and form of billing, convert free services to paid ones or vice versa, or cancel charges.

The Company reserves the right, at any time, to modify the System, including design changes, interfaces, scope, access, availability of services and any other aspect, without prior notice.

The Company shall not be liable for the suitability of the Website to the User's needs, nor for any inability to use the Services through the Website.

The Subscriber hereby releases the Company from any direct or indirect liability for any case in which a transaction and/or browsing on the Website is not completed, in whole or in part, for any reason, and from liability for any technical or other problem that impairs the ability to use the Website.

The Company reviews the content it publishes and makes every effort to maintain its quality. However, the Company cannot guarantee that all content will fully meet Subscriber expectations, be error-free, or be suitable for every Subscriber's values. Accordingly, the Company and/or anyone on its behalf shall not be liable, directly or indirectly, for any direct, indirect, consequential or special damage, financial or otherwise, caused to the Subscriber or any third party as a result of viewing or relying on content appearing on the Website.

The Company does not guarantee that the Service will be uninterrupted, continuous, or fully immune from unauthorized access, damage, malfunctions, hardware or software failures, communication line failures, or any other cause. The Company shall not be liable for any direct or indirect damage, distress, or similar harm caused to the Subscriber or their property as a result, including damage from a tax authority audit due to a temporary malfunction, or required changes not yet supported by the System.

The Company shall not be liable for unauthorized use of service infrastructure permitting direct mailing via email and/or SMS and/or any other means — such use is entirely the User's responsibility.

The Company shall not be liable for distributing "spam" email and/or SMS messages sent from Users to their clients.

If the Company suffers any damage related to spam distribution of any kind due to the Subscriber's direct or indirect use of the System, technically or legally, the Subscriber undertakes to bear full responsibility for such damage and to indemnify the Company accordingly.

The Company shall not be liable for any content, information, or output resulting from use of the System and Website. Use of the Website is at the User's sole and complete risk.

Without prejudice to the foregoing, the Company shall not be liable for any damage exceeding the amount paid for Services over the 12 months preceding the damaging event, and in any event not more than ILS 1,000.

The Services may contain commercial, advertising, marketing and/or other content at the Company's sole discretion and subject to applicable law. Unless otherwise agreed, you may not block, modify or replace such content using any software, device, accessory or communication protocol.

You may not link to the Website from any site containing pornographic content, content encouraging racism or unlawful discrimination, or any content that is illegal or promotes illegal activity.

The Company shall not be liable for any damage resulting from any link to Website content or any display or publication of such content. You bear full responsibility for any link, display or publication of such content made by you, and you agree to indemnify the Company for any resulting damage.

You agree not to:

  • Impersonate any person or legal entity, including using login credentials or an account that is not yours. You may not transfer your personal access details (including username and password) or allow others to use your account without prior written consent from the Company.
  • Upload, send or transmit any material containing computer viruses or any other computer code designed to destroy, interfere with or restrict use of any computers, servers, hardware or software used to operate the Website.
  • Modify, process, adapt, sublicense, translate, sell, reverse engineer, disassemble or reassemble any part of the Website's code, hardware or software.
  • Use the Services to send "junk mail", "SPAM" or mass unsolicited emails or SMS messages in contravention of applicable law or reasonable commercial practice.
  • Infringe any copyright, trademark or other intellectual property rights on the Website or of third parties.
  • Frame the Website or any part thereof within another website, or mirror it as part of another site or service without the Company's express written consent.
  • Use any robot, spider, search engine or other automated or manual tool to index, retrieve or locate information on the Website, or to reveal its database structure or code.
  • Upload or send any unlawful, immoral, third-party-infringing, offensive or irrelevant material or message via the Website.
  • Download, save or store any content from the Website to your device, or make any use of content outside the Website.
  • Use the Website or Services in any manner not in accordance with these Terms or applicable law.
  • Access or attempt to access any password-protected section of the Website without authorization, or share or transfer passwords and/or user accounts without the explicit consent and knowledge of the account holder.

You undertake not to use the Website in any way that infringes the Company's, advertisers', or any other party's intellectual property or copyright.

You undertake not to infringe other users' privacy without their prior consent.

Although great effort is made to compile and process content on the Website, errors may occur. If you use this content, you must independently verify and validate it. Nothing on the Website constitutes a recommendation or professional opinion, and it does not replace professional advice. Any decision regarding the use of content is made at the User's personal risk.

Use of Landing Pages

You are permitted to use the Landing Pages and Services offered by the Company (including digital business cards, online booking engines, sales and payment pages, etc.) in accordance with the rules below, in addition to those above.

End clients undertake to use Landing Pages for their intended purposes.

Clients undertake to provide accurate, complete, and up-to-date personal information when making a booking, including full legal name, contact details, and email address for booking confirmation. The client is responsible for any errors or inaccuracies in the provided information that result in cancellation, delay or error in the booking.

Users must only input information they are legally authorized to provide, and are responsible for all required consents for use of any third-party information.

Information and prices displayed are those of third parties and are the sole responsibility of those third parties. The Company bears no responsibility for prices or content set by its clients.

Images on Landing Pages are for illustration purposes only.

The Company and/or its clients may update any details relating to any sale on a Landing Page at any time.

The Company will display accessible and clear links to the Terms of Service and Privacy Policy on Landing Pages, applicable to all use of such pages. Use of Landing Pages constitutes acceptance of these Terms.

Registration as Subscriber/Client and Accounts

Certain Services are available to subscribers and/or paying users only. A paid Subscriber is entitled to use the paid Services in accordance with their subscription arrangement.

Purchases may only be made by those with legal capacity and over the age of 18. Where a person lacks legal capacity or is under 18, the consent of a parent or legal guardian is required.

Where a third party (organization or institution) purchases a subscription, these Terms apply to both the purchasing third party and the end user. The third party is solely responsible to the user for all aspects of the purchase, and the user releases the Company from any liability.

Registration is required to subscribe and/or receive Services. You will be asked to provide personal information such as full name, business name, address, email, business type (exempt/authorized/company), business registration number if applicable, payment details, etc.

You are not obligated to provide this information, but failure to do so may limit or prevent your ability to use the Website, subscribe, or receive Services requiring registration.

You agree that the data you provide upon registration will be stored in the Company's database, subject to applicable law and the Company's Privacy Policy.

Your payment details may be stored and processed by authorized third-party payment service providers.

The Company stores information in accordance with its data retention policy, including for the duration of your agreement, legal obligations (e.g., 7 years per bookkeeping regulations), legitimate internal purposes (statistics, R&D), and for legal defense.

Subscriptions are personal and non-transferable. Subscribers will access their personal area via access credentials as directed.

Subscribers must keep access credentials strictly confidential and not share them with any unauthorized third party. All use of your credentials is deemed to have been made by you personally. You are responsible for any damage resulting from use of your credentials, even if used by another, and you release the Company from any such liability.

The Company will make every effort to provide available, functional and continuous services. However, improvements and maintenance may cause temporary unavailability, which shall not constitute grounds for compensation, reimbursement, or cancellation, and the Company shall not be liable for any resulting direct or indirect damage.

The Company may cancel a transaction at its sole discretion and in accordance with applicable law, including in cases of pricing errors, illegal activity, or violation of these Terms.

Upon expiry of the access period, the Subscriber must immediately cease all access and use of the Services. Re-access after expiry is subject to Company approval and may require additional payment.

Your details may be accessible to third-party services or publicly/privately available platforms as necessary to provide the Services. It is your sole decision and responsibility whether to provide your details. Failure to do so may limit or prevent use of the Service. The Company shall not be liable for any intellectual property infringement, loss or damage in connection with the provision, access or use of Services.

We will make commercially reasonable efforts to make the Services available 24 hours a day, 7 days a week, except for planned downtime for upgrades and maintenance, of which we will provide reasonable advance notice.

A fast internet connection is required for the Services to function properly. You are responsible for maintaining your network connections and for ensuring your browser supports the protocols we use, including TLS. We are not responsible for notifying you of updates or vulnerabilities in software not owned, managed or controlled by us.

We provide standard customer support for the Services at no additional charge, as described on the Website, via email, phone, messaging apps (such as WhatsApp) or other means determined by the Company during business days and hours.

Subscription Payment and Purchases

If a trial period is offered, it will be provided at no charge for the period shown on the Website at that time.

After the trial period, the User will be charged for a monthly subscription ("Monthly Subscription"). Payment is made on a recurring monthly basis ("Payment") and may be cancelled by notifying the Company; cancellation takes effect at the end of the month in which notice is given.

In certain cases involving personalized services or dedicated integrations, the Company may establish a minimum commitment period. Cancellation terms apply only after the end of such commitment period.

Payment is made by valid credit card that can be processed by credit card companies operating in Israel and permitting internet transactions.

The Company does not store your full credit card details. Payment details are entered and processed via a secure external payment provider compliant with applicable data security standards (including PCI DSS). The Company stores only partial identification details returned by the provider (such as last four digits, expiry, and encrypted token) for operational and identification purposes only.

Clients wishing to pay by bank transfer must pay for several months in advance, subject to Company agreement.

Prices are as listed next to each service on the Website. The Company may update prices at its sole discretion from time to time.

By choosing a monthly subscription, you authorize automatic monthly billing at the applicable monthly subscription price, subject to:

  • Use of a secure encrypted payment mechanism meeting strict PCI standards;
  • Payment in New Israeli Shekels (NIS) only;
  • Acceptance of Visa, Mastercard, Isracard, American Express and Diners only;
  • All payments subject to approval by your card issuer.

Access to Services may be suspended if payment cannot be collected for reasons unrelated to the Company. The Subscriber agrees to have no claims against the Company in such circumstances.

The User is solely responsible for monitoring the expiry date of their payment card and updating account details accordingly. Failure to update card details may result in suspension.

If a monthly subscription or other charge is not paid within five (5) business days of our first notice of non-payment, we may suspend or cancel access to your account; however, the account will remain active. Updating payment details will restore access.

A tax invoice/receipt will be sent to the email address provided upon registration. You are responsible for reviewing invoices.

Unless otherwise stated, our fees do not include taxes, levies or other governmental charges, including VAT, for which you are responsible.

Subscriptions cover only the services offered on the Website. Third-party sites and services (whether operated by the Company or not) may require separate subscriptions.

Subscriptions cannot be suspended or frozen after purchase.

Non-subscribing users may have limited access to some Services (e.g., viewing some content, initial trial, or basic features). These Terms apply to all users, including non-subscribers.

Limitation of Liability

Website Services are provided "AS IS" and the Company makes no representations or warranties regarding quality, availability, accuracy or security of the Services, except as expressly stated. Use of the Website is at the User's sole and complete risk.

The Company will do its best to operate the Website properly; however, as operation depends on third-party suppliers and providers, the Company shall not be liable for any interruptions, malfunctions, errors, omissions, disturbances, response times, failures, viruses or any other cause that may disrupt or damage the Website Services and/or any user's computer systems or infrastructure, including loss of data, data unavailability, or any other damage resulting from downloading information and/or content via the Website.

The User and/or anyone on their behalf shall have no claim, demand or action against the Company for any malfunction or interruption, including for any direct or indirect damage resulting therefrom.

The Company shall not be liable for any disruption, error or omission in the material on the Website or in the Services, and shall not be liable for any direct or indirect damage resulting from access to or use of the Website, or from any restriction on such access or use.

The Company shall not be contractually or tortiously liable for any damage, loss, expense or defect caused to the User in connection with the Website and Services, except where resulting from the Company's own negligence and/or commission of a tort and/or breach of these Terms.

In no event shall the Company, its directors, employees, representatives or any third party mentioned on the Website be liable for any damages whatsoever (including direct, indirect, consequential, special or punitive damages, including loss of profits, loss of data, loss of documents, file recovery, business interruption, reputational harm, etc.) in connection with or resulting from use of or inability to use the Website or any materials therein. The sole remedy available to you in any case is to cease using the Website.

You agree to indemnify the Company, its employees, directors and representatives for any damage, loss or expense, including legal fees, arising from your breach of these Terms.

Your Right to Cancel

Except where a separate contractual commitment exists, you may terminate your use of the Services at any time with immediate effect by ceasing to use the Services. Your cancellation rights are consistent with the Israeli Consumer Protection Law, 5741-1981.

Termination does not relieve you of obligations to pay for Services or fulfill other obligations incurred prior to termination.

To cancel your subscription and close your account, please notify us by email at: a@book-chat.co.il

Cancellation takes effect at the end of the month in which the request is made. Where a minimum commitment period has been established in advance, cancellation is not permitted during that period unless otherwise stated in the subscription agreement.

Account deletion will be carried out in accordance with these Terms and the Privacy Policy. The Company may be required to retain certain information, including personal data, pursuant to applicable law (for evidentiary, regulatory, accounting or legal purposes), in which case full deletion may not be possible. The Company may continue to use non-personal or anonymized information.

A request for full deletion will be reviewed individually and may only be completed after an identification process, eligibility determination, and explicit acknowledgment that the deletion is irreversible. The Company may require the request to be submitted in writing from the registered account email address.

Our Right to Cancel

We may cancel the Service Agreement at any time by giving you at least 30 days' written notice.

We may cancel the Service Agreement immediately by written notice if:

  • The User has not fulfilled their obligations under these Terms, including payment obligations;
  • The User has abused the Services;
  • The User has provided materially false information to the Company;
  • The User has otherwise materially breached these Terms.

Force Majeure

Without prejudice to any other contractual limitation of our liability, we shall not be liable for any failure to perform or delay in performing any of our obligations under these Terms caused by a Force Majeure Event.

For the avoidance of doubt, we shall never be liable for any loss or damage resulting from a Force Majeure Event.

In the event of a Force Majeure Event affecting performance of our obligations:

  • Our obligations will be suspended and the time for performance extended for the duration of the Force Majeure Event. We will resume the Services as soon as reasonably possible after the event ends.
  • You may cancel the agreement if you do not wish to receive the Services due to a Force Majeure Event. Please see "Your Right to Cancel" above.
  • We may cancel the agreement if a Force Majeure Event lasts more than 4 weeks, pursuant to our cancellation rights above.

Third-Party Services and Providers

In order to perform our Services, we may use third-party services ("Third-Party Services") or automatically collect information from public/private websites, platforms, forums, chats, social media, and the deep web, as required and necessary for providing the Services, including but not limited to webhooks.

We do not recommend, endorse or take responsibility for any aspect of Third-Party Services, including their content or how they handle, protect, manage or process data (including Service data) or any interaction with such third-party service providers.

If you choose to enable, access or use Third-Party Services, you understand that such access and use is subject solely to the terms of those services.

We cannot guarantee the availability of Third-Party Services features and/or services, and may cease to provide access to them without your being entitled to any refund, credit or compensation if a Third-Party Services provider ceases to offer its services in a manner acceptable to us. You irrevocably waive any claim against the Company regarding Third-Party Services.

We are not responsible for any damage or loss caused by or in connection with your use, access or activation of any Third-Party Services, or your reliance on their privacy practices, data security processes or other policies.

As part of using Third-Party Services, we declare that we do not sell or trade your personal information in a manner that enables identification of any individual. Any processing or transfer of personal information will be done solely for the purpose of providing the Services and in accordance with applicable law.

We may share your personal information with subcontractors and service providers who process it on our behalf to perform certain business functions. We ensure they are bound to maintain personal information in accordance with our Privacy Policy.

WhatsApp Messaging

Our platform integrates with the WhatsApp Business Cloud API to enable businesses to communicate with their customers via WhatsApp.

By using our WhatsApp messaging features, you confirm that:

  • Opt-In Consent: You have obtained proper, documented opt-in consent from all contacts before sending them WhatsApp messages. Sending unsolicited messages is strictly prohibited and may result in immediate suspension of your account.
  • Compliance: You will comply with WhatsApp's Business Policy (https://business.whatsapp.com/policy) and all applicable laws and regulations regarding electronic communications.
  • Template Approval: You understand that WhatsApp message templates must be submitted to and approved by Meta before use. The Company bears no responsibility for delays or rejections of template approvals.
  • No Spam: You will not use the platform to send unsolicited bulk messages, spam, or any content that violates WhatsApp's policies or applicable anti-spam legislation.
  • Data Restrictions: You will not use WhatsApp conversation data to build or enhance user profiles, or sell, share, or distribute such data to unauthorized third parties.
  • Responsibility: You are solely responsible for the content of messages sent through our platform and for ensuring that your use of the WhatsApp Business API complies with all applicable laws, regulations, and Meta's terms of service.

Violation of any of the above may result in immediate suspension or termination of your account and reporting to Meta in accordance with our obligations under the WhatsApp Business Solution Terms.

External Links, Advertisements and Commercial Information

The Company may include commercial content on the Website, such as advertisements and announcements from various advertisers, in text, image or audio form, article quotes, products, links and other information or knowledge. These sites and services are not under the Company's control. The Company is not responsible for their availability, content, or privacy practices. Your access and use of such sites or services is at your own risk. The Company reserves the right to remove any link at any time.

Intellectual Property

All intellectual property rights of any kind in the Website, its materials and content (including design, display, features, information, illustrations, icons, navigation buttons, photographs, graphics, text, data, audio, video, software and layout) are the exclusive property of the Company or third parties who have licensed their use, and the Company is the exclusive owner of all trademarks, patents, designs, copyrights, trade secrets and other intellectual property connected thereto.

You undertake not to copy, distribute, publicly display or perform, reproduce, market, sell, rent, edit, transfer to a third party, modify, create derivative works, or make any commercial use of the intellectual property or any part thereof, without the Company's prior written consent.

You must not remove, delete or disturb any intellectual property notices on the Software, such as copyright © or trademark ® symbols.

For the avoidance of doubt, purchasing a subscription does not grant any right to publish, broadcast, publicly display or perform, create derivative works, assign, license or make any commercial use of any part of the Website or its content. Use of trademarks or the Website's logo is prohibited without Company authorization.

Users are granted a right of use only, in accordance with these Terms.

Any use infringing copyright and/or intellectual property as described above may result in closure of the User's account without prior notice, and the User will bear all expenses incurred by the Company, its clients or the User as a result.

Unauthorized intrusion into the Website's computer system constitutes a criminal offense under applicable Israeli law.

Use of content is permitted for the subscription period only. Any use of content after the subscription ends constitutes copyright infringement.

Cookies and Local Storage

When using the Services, the Company or third parties may use "cookies" to operate the Software and Website properly, collect statistical data, verify details, personalize the Services, and ensure information security. Cookies are text files created by the Software or Website on your device. Some cookies expire when you close the Software; others are stored on your device.

Most browsers and smart devices allow users to delete cookies, block their receipt, or receive warnings before they are stored. However, disabling cookies may limit your online experience.

Privacy Protection and Personal Information

Your privacy is important to us. The Company respects your privacy and is committed to making every effort to protect it, investing significantly in information security and client privacy protection through advanced technological means to prevent unauthorized access to personal areas.

Personal information you or your representative provide during registration and/or use of the Services will be stored in the Company's database and used to provide the Services.

You must provide accurate, complete and truthful personal information. You are not required to provide personal information, but failure to do so may mean the Company and/or Website cannot provide the requested Services, including contacting you. You are obligated to notify the Company of any changes to your personal information as soon as possible.

The Subscriber undertakes to keep access credentials for the personal area confidential at all times and to prevent their use by or authorization to unauthorized subscribers.

You agree and declare that the personal information you provide is given voluntarily, to enable us to provide the Services.

You must protect access to your account and keep your password personal and secure. You must notify the Company immediately if there is a concern of a security incident or unauthorized use of your account. The Company shall not be liable for any loss caused by unauthorized use of your account.

You agree that the Company and authorized third-party service providers may access your account and use, modify, copy, distribute, display and disclose data as necessary to provide the Services.

All use of personal information is subject to the Privacy Policy, which forms an integral part of these Terms.

If you have opted to receive marketing and promotional information, we may use certain personal information for such purposes. We may contact you on behalf of external business partners with offers that may interest you. In such cases, your personal information and contact details will not be transferred to such third parties.

If you have inadvertently received direct marketing without your specific consent, or if you wish to unsubscribe, please contact us at: a@book-chat.co.il

Information Security

The Company makes every effort to protect your personal information and employs advanced technological, legal and organizational security measures. Nevertheless, the Company cannot guarantee absolute security and is not responsible for breaches beyond its control. The Company recommends providing only information necessary for the Service.

You undertake to cooperate with and implement information security measures made available to you by the Company, and to minimize any risk or damage within your control.

The Company shall not be liable for any data security incident or resulting damage (such as unauthorized access, data transfer, unavailability, deletion or unauthorized modification) to the extent it arises from the User's actions. In such cases, the User shall indemnify the Company (including legal and attorney fees) for any claims, demands, liability, fines or investigations by third parties.

Indemnification

You hereby undertake to indemnify and compensate the Company or anyone on its behalf for any damage, expense or loss, direct or indirect, including legal fees and attorneys' fees, arising from your breach of any term of these Terms, or any other unlawful action in connection with use of the Website and Services.

Jurisdiction and Governing Law

The exclusive jurisdiction to hear any dispute and/or conflict in connection with the Website, Services, Company, and/or these Terms shall be vested solely in the competent court in the Haifa and Krayot District.

The law applicable to any such dispute is Israeli law only.

Miscellaneous

Subject to prior written notice, we may assign our rights and obligations under these Terms to another entity that replaces us, provided that such transfer does not affect your rights under these Terms.

Each provision of these Terms operates independently. If any provision is found to be unlawful by a court or relevant authority, the remaining provisions shall remain in full force and effect.

You may contact us at any time with questions and/or requests regarding the Website, the Services, these Terms or the Privacy Policy, via email at: a@book-chat.co.il. The Company will make efforts to respond during normal business days and hours.

All notices sent to you by the Company under this Agreement will be sent in writing to the email address you provided upon registration.

All notices will be deemed delivered immediately upon sending by email.

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